Refund policy
Refund & Return Policy
Thank you for choosing our Air Cannons. We take pride in creating and providing quality products for our customers. Please read our refund and return policy carefully before placing your order.
All Sales Are Final
All purchases made through our website are considered final. We do not offer refunds, returns, or exchanges for change-of-mind purchases, including situations where a customer no longer wants the product, changes their mind after ordering, purchases the wrong item, or decides the product is not needed.
We encourage all customers to carefully review product details, specifications, and any available information before completing their purchase.
Damaged or Defective Products
We stand behind the quality of our products. If your Air Cannon arrives damaged, defective, or has a manufacturing issue, please contact us within 7 days of delivery at aircannon1@outlook.com.
To help us review your request, please include:
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Your order number
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A description of the issue
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Clear photos or videos showing the damage or defect
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Any other relevant details about the problem
Each situation will be reviewed individually. If the issue is confirmed to be a manufacturing defect or shipping-related damage, we will work with you to find an appropriate solution.
Incorrect Orders
If you receive the wrong product due to an error on our part, please contact us at aircannon1@outlook.com within 7 days of delivery. We will review the order details and assist with correcting the issue.
Customer Responsibility
Customers are responsible for providing accurate shipping information during checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Customers are also responsible for properly using, maintaining, and storing their Air Cannon. Damage caused by misuse, improper handling, modifications, accidents, or failure to follow product instructions is not eligible for a refund or replacement.
Shipping Issues
Once an order has been shipped, delivery times and handling are managed by the shipping carrier. While we will do our best to assist with shipping concerns, we are not responsible for delays caused by carriers, weather conditions, incorrect addresses, or circumstances outside of our control.
Contact Us
If you have any questions or concerns regarding your order, please contact our support team:
Email: aircannon1@outlook.com
We appreciate your understanding and thank you for supporting our business.